Transformations  in
Business & Economics

HARASSMENT AND BULLYING FROM THE PROSPECT OF CSR: IMPACT ON THE WELFARE PERCEIVED BY EMPLOYEES
Jolita Vveinhardt, Regina Andriukaitiene, Milita Vienazindiene

ABSTRACT. The article analyses a topic of harassment and bullying in employees' interrelationship at the enterprises that strive for the status of corporate social responsibility or are socially responsible. Empirical research assesses criteria of employees' communication, isolation, reputation, demography, employees' attitudes, experienced harm, employees' feeling and intentions in regard to organization. This article presents only the research results that reflect the areas that require especially big attention. In the level of interrelationship, there remains a topical problem of psychological violence that negatively affects employees' health, work quality. Standardization of processes weakens managers' empathy to human relationship and their directional development in striving for favourable psychological climate at workplaces, and, in management, there is a focus into the use of power available. Corporate social responsibility (CSR) includes issues of enterprises' sustainability, environmental and employees' welfare, in the extent of which there are analysed employees' physical feeling and psychological states, impact of organizational climate on employees trust in enterprise's policy and employees' involvement into implementation of CSR initiatives. Involvement of organizations to tackling of social problems increases employees' productivity and decreases the cases of harassment, by affecting organization's general financial results at the same time.

KEYWORDS:  harassment, bullying, employee relations, corporate social responsibility, Europe.

JEL classification:  M12, M14, M19.