ISSN: 1648 - 4460

International Journal of Scholarly Papers

VU KHF

Transformations  in
Business & Economics

Transformations in
Business & Economics

  • © Vilnius University, 2002-2012
  • © Brno University of Technology, 2002-2012
  • © University of Latvia, 2002-2012
Kuriame Lietuvos ateitį
About Author
Wieslaw Urban
, is a PhD and an Assistant Professor in the Faculty of Management at Bialystok University of Technology, Bialystok, Poland. His recent research work and interests focus on quality management and customer loyalty. He has published several books and many articles in journals, namely in The Service Industries Journal, Measuring Business Excellence, Economics and Management, Problemy Jakości, and Zarządzanie Jakością. Professor Urban serves on the Editorial Advisory Board of Emerald Emerging Markets Case Studies. He provides expertise for the European Commission and DG Enterprise and Industry, and for international consulting companies, such as Kema, Dekra, and Lloyds.
Editorial correspondence:

Scholarly papers Transformations in Business & Economics
Kaunas Faculty
Vilnius University
Muitinės g. 8
Kaunas, LT-44280
Lithuania

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